Who do use to ship orders with?
Our delivery partner is Australia Post.
There are two delivery options available to you with Australia Post:
1. Standard Shipping after being dispatched from AFM:
Covers all of Australia.
- Sending to same state:
Metro - up to 2 business days
Country - up to 5 business days
- Sending intersta...
Can I order and collect from your factory in Melbourne?
Under normal circumstances we would love to see you at our factory but during these challenging times and to protect our staff, we have closed all visitor access.
We hope to be able to welcome you again soon!
Can I update my shipping address after my order has shipped?
If your order has shipped and you need to update the shipping address, there might be a possibility of redirecting it through Australia Post.
Please visit the following link to see your options: https://auspost.com.au/receiving/manage-deliveries-in-transit/redirect-parcels-in-transit
The tracking states my order has been delivered, but I don't have it! Now what?
On occasion we have found that our customers orders are left with a neighbour, in a postbox or sometimes in a safe place. Australians are a friendly helpful bunch and we recommend you ask around.
Should you not be able to find it, we kindly request you contact Australia Post to request an invest...